Privacy Policy

Women-Only Reformer and Mat Pilates Studio

Pilazees Limited Last Updated: 20/07/2025

1. Who We Are

Pilazee's Limited (“we”, “us”, or “our”) is a women-only Pilates studio offering group and private Reformer and Mat Pilates classes. We are the “data controller” for the personal information you provide when using our services. Contact Details: Email: pilazees.info@gmail.com Studio Location: 220-221 Oxgate House, Oxgate Lane, NW2 7FS ICO Registration Number: ZB941091

2. What Personal Data We Collect

We collect and process the following types of personal information: Identity Data: Full name, date of birth, gender Contact Data: Email address, phone number Health Data: Relevant medical conditions, injuries, pregnancy status (for class suitability/safety) Booking Information: Classes booked, attendance, cancellations Financial Data: Payment method (handled securely by third-party processor) Marketing Preferences: Newsletter and promotional email opt-ins

3. How We Collect Your Data

We collect your personal data: When you create an account or sign up for a membership through Momence When you book classes or complete health screening forms When you make payments via Stripe or other payment platforms When you contact us or subscribe to our communications

4. Why We Use Your Data (Legal Bases)

We use your data for the following purposes: Purpose Legal Basis Managing class bookings and memberships Contract Ensuring health and safety during sessions Consent (for health data) Processing payments Contract Communication (e.g. cancellations, reminders) Legitimate interest Marketing (newsletters, offers) Consent You may withdraw your consent at any time for optional processing, like marketing.

5. Who We Share Your Data With

We only share your data when necessary and with trusted providers: Momence – for managing your bookings, memberships, and studio communications Stripe – for secure payment processing (we do not store your card details) Mailchimp or email providers – for optional marketing communications Instructors and staff – who need access for class preparation or safety reasons We never sell or rent your data.

6. How Long We Keep Your Data

We retain your personal data for as long as you are a member or user of our services, and for up to 6 years after your last interaction, unless we are legally required to keep it longer (e.g. for tax or legal purposes). Health data may be deleted sooner upon request or if no longer relevant.

7. How We Keep Your Data Secure

We take data protection seriously. Your data is stored securely on systems that are encrypted and password protected. Access is limited to staff and third parties who require it to provide services to you. All staff are trained in confidentiality and data handling.

8. Your Rights Under UK GDPR

You have the right to: Access the personal data we hold about you Correct or update your information Request erasure of your data (“right to be forgotten”) Object to or restrict certain processing Withdraw consent where given (e.g. marketing or health disclosures) Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise your rights, email us at: pilazees.info@gmail.com.

9. Cookies and Website Tracking

(If applicable: only include if you have a website using cookies or analytics.) Our website may use cookies to improve user experience and track anonymised visitor data. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Notice

We may update this notice from time to time. Any changes will be posted on our website or made available during the booking/sign-up process.